Terms & Conditions

Effective Date: June 20, 2025
Last Updated: June 20, 2025

Welcome to Sensei Brands. By accessing or using our services, website, or communication channels, you agree to the following Terms & Conditions. These terms ensure a clear understanding of our working relationship and protect both parties throughout the service experience.

1. Overview of Services

Sensei Brands provides professional branding, media production, and creative consulting services. Scope, deliverables, timelines, and fees are defined in client-specific proposals and agreements.

2. Client Responsibilities

Clients are expected to:

Provide necessary project materials in a timely manner
Communicate promptly regarding decisions or feedback
Make payments as outlined in invoices or contracts

Delays in these areas may affect project timelines or result in additional charges.

3. Communication Consent

By working with us, you consent to receive essential communications related to your project via email, SMS, and our client portal. This includes updates, reminders, links, and deliverables.
You may manage your preferences or opt out of non-essential messages at any time. Please see our Messaging Terms & Conditions and Privacy Policy for full details.

4. Payment and Refund Policy

All payments are due as stated in your invoice or service agreement.

Work begins upon receipt of required deposits
Final deliverables are released after full payment is received
Refunds are not guaranteed and are subject to our cancellation terms

Late payments may incur fees and delay project delivery.

5. Intellectual Property Rights

All creative work remains the intellectual property of Sensei Brands until payment is made in full. Upon final payment, rights are transferred as agreed upon in your project contract. Unauthorized reproduction or use is prohibited.

6. Project Scope and Revisions

Our proposals include a clear scope of work and allowable revisions. Additional revisions or changes beyond the scope may result in extra charges and extended timelines. Cancellation requests must be made in writing.

7. Liability Disclaimer

While we strive for excellence, Sensei Brands is not liable for indirect, incidental, or consequential damages arising from service use or delays beyond our control.

8. Policy Changes

We reserve the right to update these Terms at any time. Updates will be posted on our website and take effect immediately.

"Messaging Terms & Conditions

You agree to receive informational messages regarding customer care from Senseibrands llc. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at contact@thankyousensei.com. You can opt out at any time by replying STOP."

9. Contact Information

For questions or concerns, please reach out to us at:

Sensei Brands
3906 Indiana Ave, Kansas City, MO
Email: contact@thankyousensei.com
Website: https://senseibrandsmedia.com